Split your purchase into 3 payments with Klarna
Split your purchase into 3 payments with Klarna
Last Updated: 12th February 2025
These Terms and Conditions govern your use of the Home Stairlifts website and the purchase of our stairlift products and services. By using our website or placing an order, you agree to these terms.
Home Stairlifts provides high-quality stairlift solutions, including new and reconditioned models, installation, and maintenance services. Our business address is 31 Parliament St, Liverpool, L8 5RN. If you have any questions, you can contact us at help@homestairlifts.co.uk or call 0800 074 0758.
All quotes provided are free and without obligation. If you decide to place an order, payment must be made as agreed before installation. We accept various payment methods, which will be confirmed at the time of purchase. Orders are only confirmed once payment has been received and processed.
We aim to deliver and install your stairlift within the timeframe agreed upon at the time of purchase. Installation will be carried out by our qualified engineers. If there are any delays due to unforeseen circumstances, we will inform you as soon as possible. You must ensure that the area where the stairlift will be installed is clear and accessible on the scheduled date.
If you wish to cancel your order before installation, you must notify us in writing as soon as possible. Refunds will be subject to any costs already incurred. Once a stairlift has been installed, refunds are not available unless the product is found to be faulty. If there are any issues, please contact us immediately so we can resolve them.
All new stairlifts come with a manufacturer’s warranty, and reconditioned models include a warranty as specified at the time of purchase. If your stairlift develops a fault within the warranty period, we will arrange repairs or replacements as necessary. Any damage caused by misuse or unauthorised repairs will not be covered under the warranty.
We are not responsible for any indirect or consequential loss resulting from the use of our stairlifts. Our liability is limited to the repair or replacement of faulty products as outlined in the warranty. We take all reasonable care to ensure our products and services meet high standards of quality and safety.
Our website is provided for general information and product enquiries. While we aim to ensure accuracy, we do not guarantee that all content is up-to-date or free from errors. We reserve the right to update product details, pricing, and availability at any time without prior notice. Any misuse of our website, including unauthorised access or copying of content, is prohibited.
Your privacy is important to us. We collect and process personal data by our Privacy Policy, which outlines how we handle your information. By using our website or services, you agree to our data practices.
We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page, and continued use of our services will indicate acceptance of the updated terms.
If you have any questions about these terms, please get in touch with us.
Email: help@homestairlifts.co.uk
Phone: 0800 074 0758
Address: 31 Parliament St, Liverpool L8 5RN
These terms and conditions do not affect your statutory rights.
Home Stairlifts offer a carefully selected range of new and reconditioned stairlifts designed to make life easier.
