Split your purchase into 3 payments with Klarna
Split your purchase into 3 payments with Klarna
Last Updated: 12th February 2025
At Home Stairlifts, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website, make an enquiry, or purchase one of our stairlift solutions.
When you interact with Home Stairlifts, we may collect personal details such as your name, phone number, email address, and home address. If you request a quote or consultation, we may also collect details about your staircase and mobility requirements to provide the best advice. If you proceed with an order, payment details will be processed securely. Additionally, we may collect information when you contact us via phone, email, or through our website.
We use the information you provide to offer personalised stairlift recommendations, process quotes and orders, arrange installations, and provide customer support. Your details help us improve our services and ensure we offer the best solutions for your needs. If you opt-in, we may send you updates, special offers, or other relevant information about our products and services. We will never sell your personal data to third parties.
To provide a smooth and efficient service, we may share necessary details with our trusted engineers and installation teams to arrange fittings. If you place an order, payment details are handled securely by our payment processing partners. In cases where the law requires it, we may share your information with regulatory or legal authorities. Any third parties we work with are required to keep your data safe and secure.
We take data protection seriously and have strict security measures in place to prevent unauthorised access, loss, or misuse of your personal information. Your data is stored securely and only accessed by authorised personnel who require it to provide our services.
We retain your personal information only for as long as necessary to fulfil the purpose it was collected for, such as providing our services or meeting legal and regulatory requirements. If you would like us to remove your data, you can request this at any time by contacting us.
Under data protection laws, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete your data unless we are required to keep it for legal reasons. You also have the right to withdraw your consent for marketing communications at any time. If you wish to exercise any of these rights, please contact us at help@homestairlifts.co.uk.
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small files stored on your device that collect information about your preferences and interactions with our website. You can manage or disable cookies through your browser settings at any time.
If you have any questions about this privacy policy or how we handle your data, please get in touch with us.
Email: help@homestairlifts.co.uk
Phone: 0800 074 0758
Address: 31 Parliament St, Liverpool L8 5RN
We may update this policy from time to time to reflect changes in regulations or our business practices. Please check this page periodically for any updates.
Home Stairlifts offer a carefully selected range of new and reconditioned stairlifts designed to make life easier.
